Franchising Code of Conduct: Consultation Paper

Closed 6 Dec 2019

Opened 11 Nov 2019

Published responses

View submitted responses where consent has been given to publish the response.


Small business MOG 2021

This content is under review. The small business function transferred to Treasury as a result of the Administrative Arrangements Order made on 15 April 2021 with effect from 15 April 2021.


The small business function transferred to our department from the Department of Employment, Skills,

The inter-agency Franchising Taskforce is examining the feasibility and implementation of recommendations in the Parliamentary Joint Committee on Corporations and Financial Services' Fairness in Franchising report, which examined the Franchising Code of Conduct.

The Taskforce engaged with a wide range of stakeholders across the franchising sector through meetings and written feedback in response to a Regulation Impact Statement (RIS) and an issues paper. Stakeholder views, experiences and information will inform the Taskforce’s advice to government.

Consultation process

  • Stage 1: Establish Franchising Taskforce.
  • Stage 2: Stakeholder consultation period for Taskforce Issues Paper.
  • Stage 3: Analyse themes from consultation period.
  • Stage 4: Stakeholder consultation period for the Regulation Impact Statement.
  • Stage 5: Assess stakeholder response to Regulations Impact Statement.
  • Stage 6: Franchising Taskforce provides advice to relevant ministers.
  • Stage 7: Public announcement of Government’s position on franchising reforms.

Consultation Paper

The Taskforce consulted on a consultation paper from 11 November to 6 December 2019. The paper sought feedback on possible problems and options for government action in the franchising sector.

Issues Paper

The Taskforce previously consulted on an Issues Paper from 23 August to 20 September 2019. The Issues Paper invited feedback to the Taskforce on the PJC’s Fairness in Franchising report recommendations. To assist stakeholders with providing feedback, the Taskforce grouped the PJC’s recommendations under seven policy principles that emerged from its reading of the PJC’s report.

If you have trouble accessing these documents, please contact us to request a copy in a format you can use.

What happens next

The Franchising Taskforce has concluded stakeholder consultation. The evidence gathered by the Taskforce will inform its advice to government.

Stakeholders can continue to contact the department with franchising related information at


  • Small business


  • Small business