The Ombudsman was established in 2016 under the Australian Small Business and Family Enterprise Act 2015. Under the Act the Ombudsman must:
Under the Act, it is a requirement that the Ombudsman’s assistance function be reviewed every four years. The inaugural review was conducted in 2017 and we are now inviting submissions for the next review.
Since its establishment in 2016, ASBFEO has developed and enhanced its assistance and advocacy functions and acquired several new services. This review will examine:
We are keen to hear from you especially if you have direct experience with receiving ASBFEO services. We are also keen to hear from you if you are a small business owner, business organisation, peak representative body or just someone with views in the space!