Franchise relationships between distributors and new car dealers

Closed 13 Feb 2019

Opened 19 Dec 2018

Published responses

View submitted responses where consent has been given to publish the response.


Small business MOG 2021

This content is under review. The small business function transferred to Treasury as a result of the Administrative Arrangements Order made on 15 April 2021 with effect from 15 April 2021.


The relationship between new car dealers and manufacturers are subject to the Franchising Code of Conduct, a mandatory code of conduct under the Competition and Consumer Act 2010.

New car dealers have raised concerns about the fairness of the franchise arrangements with their car manufacturer franchisors, suggesting that the Franchising Code of Conduct is insufficient.

We have developed a Regulation Impact Statement (RIS) canvassing possible responses to address new car dealers’ franchising concerns. We will use the feedback obtained through this consultation process to inform development of advice to the Government.

Regulation Impact Statement

The RIS summarises car dealer concerns and potential actions.


We will also hold a roundtable in Canberra with industry representatives and schedule one-on-one meetings with stakeholders. Please email us if you wish to meet.


We welcome your feedback on the RIS to help us gather evidence to evaluate the potential solutions.

Submit your comments online or, alternatively, you can send them by email or mail. Contact details can be found in the RIS.

What happens next

We will review all responses in order to develop a final RIS and advice for Government on possible actions.


  • Car manufacturers
  • Car distributors
  • New car dealers
  • Industry representatives of motor vehicle dealers
  • Car manufacturers or distributors
  • Franchisees
  • Franchisors


  • Franchise agreements
  • New car dealership agreements